Shipping policy
SHIPPING POLICY
PocketBloom
Last updated: September 22, 2026
1. ORDER PROCESSING
All orders are processed within 2–4 business days after payment confirmation.
Orders placed on weekends or public holidays will be processed on the next available business day.
You will receive a confirmation email with your order details once your purchase is complete, and a second email with your tracking number once your order has been dispatched.
2. SHIPPING TIMES
Once dispatched, estimated delivery time is 7–12 business days worldwide.
These are estimates only and may vary depending on destination country, customs procedures, carrier operations, public holidays, or periods of high demand.
3. SHIPPING COSTS
Free tracked shipping on every order, worldwide. No minimum purchase required. The price you see at checkout is the price you pay, nothing more on delivery.
4. ORDER TRACKING
Every order includes a tracking number sent by email once your order has been dispatched.
You can use this tracking number to follow your order every step of the way through the carrier's website.
If you have not received your tracking number within 5 business days of placing your order, please contact us at:
📩 pocketbloom@use.startmail.com
5. CUSTOMS, DUTIES AND TAXES
PocketBloom ships internationally and your order may be subject to customs duties, import taxes, or administrative charges imposed by your country's customs authority. These charges, if any, are the responsibility of the customer.
6. LOST OR DELAYED PACKAGES
If your order has not arrived within the estimated delivery window, please contact us and we will investigate with the carrier and provide a solution.
7. CONTACT
For any shipping-related questions, please contact us at: